Peer Heart Saver Training

Your experience can become someone else’s strength

Cancer, chronic illness, mental health — whatever you have lived through can support someone who is there right now.

[Translated Page] This page is translated from the Japanese original for your reference. Peer Heart Saver training is currently conducted in Japanese only. We are exploring the possibility of offering training in English in the future.

Cost Video training is free Only the practical session is paid
Format 9 online videos At your own pace
Duration About 1–2 months Pause and resume any time
Who it is for People with lived experience of illness Any diagnosis
Is this for you?

Who Is This For?

This program is open to anyone who has experienced a serious illness or mental health challenge — not limited to any specific condition. Whether you've faced cancer, autoimmune disease, chronic pain, depression, or any life-altering health experience, your journey can help others.

You want to use your experience for someone in the same situation
Your health varies, so you are looking for work that fits your condition
You want to learn how to listen properly
You want to find meaning in what your illness taught you
You want to connect with others who have been through the same
This is paid work

Many people lose income after illness. Supra Mentor offers flexible online work that fits your condition, so you can stay connected to society and be paid for it.

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Help Others

Use your experience to support people going through what you once faced

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Earn Income

Paid, flexible online work that fits your health condition

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Grow Yourself

Develop counseling skills and discover new purpose

What is it?

What is a Peer Heart Saver?

A Peer Heart Saver is Supra Mentor's certified peer supporter. They are not therapists — they are trained individuals who share similar experiences with clients and offer support through empathy, active listening, and shared understanding.

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Deep Listening

Listen without judgment, creating a safe space

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Empathy

Accept others as they are, from a place of shared experience

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Experience Sharing

Share your own journey to provide comfort and hope

Your path

Your Path to Certification

Start by applying for the training. The practical and follow-up sessions can be booked after you pass the free video training.

1

Apply for Training

Starts your free online video training

2

Watch the Videos (Free)

9 modules, at your own pace

3

Pass the Practical Training

A paid online session with a certified coach

4

Get Certified

Begin working as a Peer Heart Saver

Curriculum

Training Curriculum

9 online videos (free) plus a 60-minute practical session with a certified coach (paid). You can go at your own pace.

  1. Orientation

    Program overview and your role

  2. Role & Guidelines

    What Peer Heart Savers do (and don't do)

  3. Empathy vs. Sympathy

    The difference that changes everything

  4. Unconscious Bias

    Recognizing your assumptions

  5. Three Elements of Support

    Attention, Recognition, and Acknowledgment

  6. The Art of Listening

    Two listening styles, and when to use each

  7. Powerful Questions

    Drawing out deeper conversations

  8. Sharing Your Story

    How to share effectively and safely

  9. Holding Space

    Being present without fixing

Start with the free video training

The 9 videos start right after you apply. If it does not feel right, you can stop at any point.

Apply for the training
Why Supra Mentor

Why Supra Mentor?

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World-Class Training

Developed with UCSF Brain Tumor Center & Cancer Journey Institute

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100% Online

Work from anywhere, at any time that suits your health

Professional Backup

Our mental health team provides supervision and support

Your Trainer

Who leads this training

Satoko Shimazu
Satoko Shimazu
Satoko Shimazu
CEO of Supra Mentor
Cancer Journey Coach and Peer Supporter
🎓 CJI Certified Cancer Journey Coach 🤝 Peer Supporter 🧠 Brain tumor survivor

I am a brain tumor survivor myself. The shock of the diagnosis, the loneliness of treatment, the question of how to live from here — I remember it all vividly. That is why I want to be beside those walking the same road.

See full profile
For those who passed the video training

Move on to the next step

If you have passed the online video training, you can apply here. If you are still working through it, please wait for your result.

9 free videos Practical training (60 min, paid)
If you pass You are certified and can begin working as a Peer Heart Saver
If you do not pass You work through what to strengthen in the follow-up training (30 min, paid) and can take the practical session again
Community

A Community That Learns and Supports Together

It is not just watching videos alone. There is a place to connect during the training and after certification.

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Ask Questions Anytime

Get answers directly from more experienced Peer Heart Savers

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Connect With Peers

Learn alongside others going through the same training

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Keep Learning

A space for continued learning that stays active after certification

FAQ

Frequently Asked Questions

Can I join if my illness is not cancer?

Yes. Any diagnosis is welcome. Autoimmune conditions, chronic pain, depression — anyone with serious health experience can join.

Can I take part while still in treatment?

As a general rule, at least one year must have passed since your first diagnosis. The video training goes at your own pace, so those still in treatment can pause and resume whenever they need to.

How long does the online video training take to complete?

It varies from person to person, but each video is kept short, so most people finish in about a month.

Is there anything to keep in mind between passing the video training and booking the practical session?

As a general rule, please apply within two weeks of passing the video training. Applicants receive supplementary materials, so you can review at your own pace and prepare with confidence before the practical session.

You mention paid work. What are the actual terms?

All Peer Heart Savers provide 30-minute sessions at 2,500 yen each. For details, please see the peer support service page.

How much am I expected to work after certification?

You decide, based on your health and your schedule. There is no required number of hours.

Is the training available in other languages?

We are adding more languages to the training. Please tell us your preferred language when you apply.

Start the training

Start With the Free Online Training

The 9 free videos begin as soon as you apply.
The practical session can be booked once you pass.

Apply for the training
Video training is free At your own pace Any diagnosis