Supra Mentor
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🎗 People living with cancer, brain tumors, rare or chronic illness
🌏 People living abroad, returnees, and those living between cultures

When you want to stop pretending you’re okay,
there is a place
where you can simply be heard.

Not because we studied it — because we’ve lived it.

2 steps (about 3 min) No sign-up Free
1
Heart character quiz (about 1 min)
Anytime
You’ll get self-care ideas that feel doable right now
2
Talk with us on free chat
Anytime
We support you more deeply, knowing your character
💬 No sign-up 🔒 Anonymous OK ⏱ Usually a reply within 30 min
Free chat | Here’s what you can talk about
5 languages
Counselors from many countries
UCSF
Partnered with a world-leading brain tumor center
3 ways
Online, in person, or by text
Dr. Susan Chang
Endorsed by Dr. Susan Chang A world authority in
neuro-oncology at UCSF
View profile
Atsumi Araki
Endorsed by Atsumi Araki Founder and Chairman of
Veltra (TSE-listed)
View profile
Shariann Tom
Endorsed by Shariann Tom Founder of
Cancer Journey Institute
View profile
Speaking at the MASCC congress
Speaker at international conferences MASCC Congress and
Japan Cancer Forum
EMPATHY

Are you carrying any of these feelings?

🎗

Facing illness and treatment

Anxiety after diagnosis, fear of recurrence, the weight of treatment. We are here for people with cancer, rare illness or chronic conditions.

💭

When your feelings are too much to hold

Waves of emotion, tears that will not stop, or feeling nothing at all. You do not need the right words.

👨‍👩‍👧

When relationships and family feel heavy

Not wanting to worry anyone, holding back your true feelings, distance within the family. Whether you are the one supporting or being supported, you are welcome.

🪞

Losing sight of who you are

How you see yourself after illness, a shaken sense of identity, changes in appearance. Let us look for what feels like you, together.

🌱

Work, study, and what comes next

Returning to work, taking time off study, worry about the future. We can talk about your path after illness or life abroad.

🌊

When simply living feels hard

Life abroad, the strain of another culture, the loneliness of being a minority. For anyone who feels they belong nowhere.

It is okay if you do not know where to begin.
Just start talking with our chat, whenever you like.

COUNSELOR

Meet Your Counselor

Satoko Shimazu

Satoko Shimazu

島津 智子

Supra Mentor CEO ✦ Brain tumor survivor
Cancer Journey Coach

I know how you feel.
Because I have walked the same road.

The diagnosis, the treatment, the recurrence — I lived through all of it.
What wounded you is also part of your strength.
Let us find that strength together.

🌏 UCSF Brain Tumor Center
Endorsed by Dr. Susan Chang
🎤 MASCC International Congress
Speaker at JCF
🌸 Brain tumor survivor
Lived through recurrence
🌐 Japanese and English
Bilingual support
TEAM

Our Team

Psychological counselors, appearance care, peer support, cancer journey coaches, social workers, physicians —
professionals in each field walk alongside your recovery and growth.

See all counselors

Satoko Shimazu
Ask a counselor, no pressure
Free · No sign-up · Anonymous OK
💬 Chat
STORIES

Talking changed things, little by little

A story from someone who came to us

🌸
A. (woman in her 30s)
Brain tumor, two years after surgery | Always putting family and friends first
I kept telling myself I had to put up with this much, but putting up with it changed nothing. I never imagined that simply having a place where I was truly heard could change how I feel this much. If you are carrying something you cannot tell anyone, I think it is worth trying once, with the mindset of looking for the right person.
FIRST SESSION

Your first 30 minutes, step by step

How a session goes

“What am I even supposed to talk about?” — It is fine. All you have to do is sit there.

1
📱
Book a time
Just press the button and pick a time.
Your name, email and phone number is all we need.
Press the button, pick a time
and complete the booking right there.
About 1 minAbout 2 min
2
💻
🤝
Zoomで接続
Online or in person
When the time comes, just open the link.
Camera off, or text only, is fine.
Online or in person. Depending on the session,
family members or couples can join too.
On the day
3
🌿
Talk at your pace
Say what you want to say, at your own pace.
Silence is welcome here too.
30 min
4
🤝
Next steps
If you want to continue, we will explain how.
We never push you into anything.
Optional
🤫
What if I cannot find the words?
Yes. If the words do not come, or if you cry, that is fine. Your counselor will wait with you.
👤
Do I have to show my face?
Camera off, voice only, or text only. Choose whatever suits how you feel that day.
🔒
Will what I say stay private?
Fully private. Nothing is recorded. Your safety comes first.
ENDORSEMENTS

Trusted at the highest level

Endorsed by the head of the UCSF Brain Tumor Center, the founder of a listed company, and international organizations

Endorsement message from Dr. Susan Chang
🎬 Watch the endorsement
Dr. Susan Chang
Dr. Susan Chang, MD
Director of Neuro-Oncology, UCSF Brain Tumor Center
Editor-in-Chief of Neuro-Oncology (the leading journal in the field)

A world authority leading the largest brain tumor treatment program in the United States. She endorses the counseling approach of Supra Mentor.

🏥 Official UCSF partnership

Supra Mentor is the only provider in Japan to adopt the evidence-based survivorship program developed at UCSF, and runs it with the endorsement of Dr. Susan Chang.

UCSF Brain Cancer Survivorship Program
The leading brain tumor center in the US | University of California, San Francisco
See full profile
Endorsement message from Shariann Tom
🎬 Watch the endorsement
Shariann Tom
Shariann Tom
Founder of Cancer Journey Institute

An international authority on cancer survivorship who advances support programs for people with cancer worldwide. Through the Cancer Journey Institute she devotes herself to the psychological and social support of those living with cancer, and endorses the work of Supra Mentor.

🎓 Trained directly under her

Satoko Shimazu, founder of Supra Mentor, earned her Cancer Journey Coaching certification under Shariann Tom. As the only certified coach offering sessions in Japanese, she continues to work with the Institute.

The Cancer Journey Institute
The first cancer coach training body in the US | ICF approved, active in over 10 countries
See full profile
Founder and Chairman of Veltra
She is an exceptionally rare talent, able to meet any adversity calmly, without ever crying out or breaking down. Supra was born from her wish to bring the best method she found through her own experience to as many people facing mental health struggles as possible, and I am backing it with everything I have so that it succeeds.
Atsumi Araki
Founder and current Chairman of Veltra Corporation (TSE Growth, ticker 7048)
Major shareholder of a global company offering over 27,000 tours and activities across 150 countries
See full profile
HEART DIAGNOSIS

Discover your heart type

✦ Designed on ICF coaching evidence | Takes about 1 minute

A seven-type assessment based on coaching methods.
Knowing your own tendencies is the first step toward support.
Just five questions, and a partner who stays close to your heart is born.

???
FAQ

Frequently asked questions

Can I come even if my illness is not a brain tumor?
Yes. We are here for anyone whose heart has been hurt by illness, including cancer, rare diseases and chronic conditions. Our CEO Shimazu is a brain tumor survivor, but the pain of a life changed by illness is shared. Whatever your diagnosis, please feel free to reach out.
This is my first time in counseling. Is that okay?
Yes, of course. Most people who come to us are here for the first time. It is fine if the words do not come. We value the silences too. We move at your pace, so please feel at ease.
What if I do not know what I want to talk about?
That is fine. “Something feels off” or “I just want to talk” is reason enough. Often your own feelings come into view as you speak.
Does it work just as well online?
Yes. You can choose among three formats: online, in person, or text chat. On days when you are not feeling well you can join online from home, and when speaking is hard, a session by text alone is possible.
Can family members and caregivers come too?
Yes. We offer counseling not only to patients themselves but also to family members and caregivers. The people doing the supporting need support too.
How much does it cost?
The first 30 minutes are free. We will explain the fees for later sessions during that free consultation. Please ask us anything.
Service Overview

Get to know all five
Supra Mentor services

Complete service guide (PDF)
Cancer Journey Coaching, mental health counseling, peer support, organic beauty counseling, and Peer Heart Saver training — a document that lays out all five services in one place. If you are unsure which one fits you, start here.
Download the guide (PDF)

“Someone understood.”
That one thought can be where recovery begins.

Supra Mentor supports the recovery and growth of hearts wounded by illness.

CONTACT

Start with a free consultation

Your booking is confirmed

You are welcome back any time

The first 30 minutes are completely free. You do not need to know what to talk about.
It is fine if the words do not come. Let us start slowly, at your pace.

Your session is coming up soon.
You can check or change your booking any time from My Page.

Whether you want to keep talking, or try a different service.
Come to us whenever you like, at your own pace.

* Free consultation slots are currently limited

📅 まず話してみる(無料)
First 30 minutes free Online available Japanese and English

* Free consultations: Online

* You can check or change your booking from My Page

* Sessions: Online or in person

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SM

Supra Mentor

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